Service Delivery Policy

Last updated: 15 November 2026

Digital Service — No Physical Shipping

MSMV Business Connect provides an online business listing service. No physical products are sold, and nothing is shipped or couriered. "Delivery" means the publication of your business listing on this website.

How Delivery Works

1. You register an account and submit your business details.
2. You complete payment for your chosen plan (or apply an alumni access code).
3. Our team reviews the submission for accuracy and suitability.
4. On approval, your listing is published live on the directory and becomes publicly searchable.

Delivery Timeline

Listings are normally reviewed and published within 48 hours of successful payment. During festival periods or unusually high volume, this may extend to 3–5 working days. You will receive an email confirmation as soon as your listing is live.

Service Period

Each plan is valid for one (1) year from the date your listing is approved and published. You may renew before expiry to keep your listing active.

Access to Your Listing

You can view and manage your listing at any time from your dashboard, where you can update details, replace photos and track views.

If Something Goes Wrong

If your payment succeeded but your listing has not appeared within the timeline above, please contact us with your payment reference. We will either publish it immediately or refund you as per our Refund & Cancellation Policy.

Contact Us

MSMV Business Connect — MSMV Alumni Association
Mhada Vasahat, Lokhandwala Township, Kandivali East, Mumbai – 400101
Phone: +91 99300 43217
Email: majhishalamajividyarthi@gmail.com