Our policy on listing fees, cancellations and refunds.
Last updated: 15 November 2026
MSMV Business Connect sells annual digital listing plans. This policy explains when a listing fee can be cancelled or refunded.
Every listing is manually reviewed before it goes live. If you change your mind before your listing has been approved and published, you may cancel by writing to us. In that case the full amount paid will be refunded.
If our team rejects your listing and it is never published, the full listing fee is refunded automatically. We will notify you of the reason for rejection by email.
Because a published listing is a digital service that is delivered immediately and continuously, fees are generally non-refundable once your listing has been approved and published. You may of course choose not to renew at the end of the annual term.
If you were charged more than once for the same listing, or money was debited but your listing was not activated, we will refund the extra amount in full. Please contact us with your payment reference and we will resolve it promptly.
If we are unable to publish your listing for a reason attributable to us, or if the website is permanently discontinued during your paid term, we will refund a fair pro-rata amount for the unused period.
Email majhishalamajividyarthi@gmail.com or call +91 99300 43217 with:
Approved refunds are initiated within 5–7 working days of confirmation, and are credited back to the original payment method used (UPI, card, net-banking or wallet). Depending on your bank, it may take a further 5–7 working days for the amount to reflect in your account.
Listings created using an MSMV alumni access code are provided free of charge. As no payment is collected, no refund arises for such listings.
MSMV Business Connect — MSMV Alumni Association
Mhada Vasahat, Lokhandwala Township, Kandivali East, Mumbai – 400101
Phone: +91 99300 43217
Email: majhishalamajividyarthi@gmail.com